Meet Vera.
Reviews are the highest-ROI local SEO habit a small business can build, and the easiest to let slip. Vera asks every happy customer at the right moment, drafts a reply to every review that comes in, and makes sure the hard ones reach you first.
Vera
Texts or emails every customer after a completed job with a one-tap link to leave a Google review
Drafts a short, plain reply to every new review. Routine 5-star praise can post on its own; everything else waits for your approval
Sends negative, sensitive, or regulated reviews straight to you with context, and never replies to them on its own
Happy customers forget to leave reviews, and the ones who don't forget are the unhappy ones. Vera asks every satisfied customer at the right moment, then drafts a reply to every review: routine praise gets a quick thank-you, and anything with a complaint or a sensitive detail waits for you.
Your path to a review process that runs on your rules.
Five steps from unmonitored reviews to a reply process you trust. Most clients have Vera asking for reviews and drafting replies within two weeks of their audit.
Book your free audit
We start by mapping how your business actually runs — where time leaks, where leads stall, where your team is doing work a system could handle instead. No forms to fill in. Just a conversation.
Review the findings
Within 48 hours, you'll have a clear picture of your highest-impact automation opportunities — ranked by time saved, revenue impact, and ease of deployment. No technical jargon. Just a plain-English breakdown of what's costing you most.
Isolate the bottleneck
We identify the single workflow that will deliver the fastest, most measurable result. This is where we confirm which worker is the right fit — and whether a custom Blueprint build makes more sense than an off-the-shelf specialist.
Deploy Vera
Vera connects to your Google Business Profile and any other review platforms you're active on. We match her replies to your brand voice, warm and plain, and set your reply rules by star rating: which reviews can post on their own, which need your approval, and which come straight to you.
What success looks like
Every review gets a reply drafted the same day. Routine praise is thanked without you lifting a finger, and anything negative or sensitive reaches your team first, with context, before a word goes public. Your profile stays active, and your replies show future customers a business that handles problems calmly.
Two specialists, one department.
Every department on the roster has two specialists, each built for its own bottleneck. Start with one. Add the other once the first has earned its keep.
Seasonal Recall & Tune-Up Reminders
Your past customers are the cheapest jobs you'll ever book, and most of them never hear from you again. Cal watches the calendar for you — filter changes, tune-ups, annual checks — and sends the reminder at the right moment, so repeat work shows up on its own.
One specialist for every corner of the business.
Here's an assortment of automations we can build for your business.
Pick the one that sounds like your week.
Talk it through with an expert.
A free 20-minute call with a senior technologist. No pitch, no prep. Tell us what's slowing you down and we'll tell you what to automate first.
